Delete your account in the app
- Open MyMarket ZA and sign in to the account you want to delete.
- Open Settings.
- Select Delete account.
- Read the confirmation notice and confirm permanent deletion.
- If requested, sign in again to verify that you own the account.
Cannot access the app?
Email support@mykasiithub.co.za from the email address associated with your account. Use the subject MyMarket ZA account deletion and include your account name. We may ask you to verify ownership.
What is deleted
After a valid deletion request, MyMarket ZA deletes or anonymises the account profile and associated personal data, including authentication access and user-controlled marketplace content, where technically and legally permitted.
What may be retained
Limited transaction, payment-status, fraud-prevention, dispute, security, backup or legal records may be retained for the period required or permitted by law. Information already shared with another user, such as messages or order records, may remain in a limited form where needed to preserve that user's records or resolve a dispute.
Facebook data-deletion request
If you signed in with Facebook, deleting your MyMarket ZA account using the steps above removes the connection and associated MyMarket ZA account data. Removing MyMarket ZA from Facebook's Apps and Websites settings does not by itself delete your MyMarket ZA account; use the in-app process or contact support as described above.
Questions
Email support@mykasiithub.co.za for help with an account or data-deletion request.
Last updated: 21 September 2026